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Gong

Lets an agent read Gong call recordings, transcripts, deals, and team analytics. It covers call intelligence, AI insights, coaching, and CRM-linked data so an agent can summarize calls and report on team performance.

What it can do

Method	What it does
gong_calls_list	List call recordings; filter by date, status, direction, users; paginate.
gong_call_get	Get one call recording's full metadata - date, duration, participants, summary, sentiment.
gong_transcript_get	Get a call's transcript - sentences with timestamps, speakers, and per-speaker sentiment.
gong_transcript_search	Search within a call's transcript and return matching sentences with context.
gong_users_list	List workspace users with IDs, emails, and names.
gong_deals_list	List CRM deals linked to recorded calls (requires CRM integration).
gong_stats_get	Get aggregated workspace stats - total calls, average duration, engagement, talk-time ratios.
gong_stats_team_get	Get per-user team stats - call count, talk time, sentiment, question frequency.
gong_library_list	List shared library items - coached calls, best practices, and team resources.
gong_crm_attachments_list	List calls linked to CRM leads, contacts, and accounts.
gong_call_recording_list	List call recordings with detailed metadata, including audio links and quality.
gong_call_insights	Get AI-driven call insights - key moments, competitive intel, coaching and deal-health signals.
gong_team_trends	Analyze team trends - talk/listen balance, question frequency, and sentiment over time.
gong_coaching_sessions_list	List 1-on-1 and team coaching sessions.

How to get credentials

Gong uses HTTP Basic auth with an Access Key plus an Access Key Secret.

1. Open Gong - Company Settings - API.
2. Create a new access key.
3. Copy the Access Key and the Access Key Secret - the secret is shown only once at creation.

Fields to fill in FlyMyAI

FlyMyAI field	Where it comes from
GONG_ACCESS_KEY	Gong - Company Settings - API - the access key
GONG_ACCESS_KEY_SECRET	Gong - Company Settings - API - shown once when you create the access key