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Helpwise

Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a single place.

This is a first-class FlyMyAI MCP. Agents discover it automatically via tool search and call the actions below on demand - you never wire it up by hand. See the Composio catalog for how discovery works.

Connect​

Helpwise authenticates with an API key. Generate the credential in your Helpwise account, then paste it into FlyMyAI the first time an agent uses a Helpwise action.

Get your Helpwise credential →

Fields to fill in FlyMyAI​

FieldDetails
Helpwise API KeyThe API key for authenticating requests to the Helpwise API. (required)
Helpwise API SecretThe API secret associated with the API key for authenticating requests to the Helpwise API. (required)

Actions​

Every action this integration exposes. Agents pick the right one from the task; you do not call them by name.

ActionWhat it doesRequired inputs
HELPWISE_CREATE_ATTACHMENTTool to upload a new attachment. Use when you need to send a file to Helpwise and receive its attachment metadata.file, file_name
HELPWISE_CREATE_NOTETool to add a note to a conversation. Use after obtaining the conversation_id to provide context.conversation_id, body
HELPWISE_CREATE_TEAMTool to create a new team. Use when you need to group users under a team. Use after confirming unique team name.name
HELPWISE_CREATE_WEBHOOKTool to create a new webhook in Helpwise. Use when you need to receive event notifications for conversations, messages, or other triggers.url, events
HELPWISE_DELETE_CONTACTTool to delete a contact. Use when you need to remove an existing contact by its unique identifier. Implements robust endpoint probing similar to DeleteWebhook: tries multiple paths and HTTP methods to accommodate dev-apis variations, with user-scoped fallbac…contact_id
HELPWISE_DELETE_CONVERSATIONTool to delete a conversation. Use when you need to permanently remove a conversation by its ID after confirming the ID is correct.conversation_id
HELPWISE_DELETE_MAILBOXTool to delete a mailbox. Use when you need to remove an existing mailbox by its unique identifier.mailbox_id
HELPWISE_DELETE_MESSAGETool to delete a message. Use when you need to permanently remove a message by its ID after confirming the ID is correct.message_id
HELPWISE_DELETE_NOTETool to delete a note from a conversation. Use when you need to permanently remove a note by its ID from a specific conversation after confirming the IDs.conversation_id, note_id
HELPWISE_DELETE_SIGNATURETool to delete an email signature. Use when you need to remove a specific signature by its unique identifier after confirming its ID.signature_id
HELPWISE_DELETE_TAGTool to delete a tag. Use when you need to remove an existing tag by its unique identifier after confirming the ID.tag_id
HELPWISE_DELETE_TEAMTool to delete a team. Use when you need to remove an existing team by its unique identifier after confirming the ID and dependencies.team_id
HELPWISE_DELETE_TEMPLATETool to delete a template. Use when you need to permanently remove an email template by its ID after confirming the ID is correct.template_id
HELPWISE_DELETE_WEBHOOKTool to delete a webhook. Use when you need to remove a specific webhook by its ID after confirming the ID is correct.webhook_id
HELPWISE_GET_ATTACHMENTTool to retrieve a specific attachment. Use when you need to fetch an attachment by its ID; call after obtaining the attachment ID.attachment_id
HELPWISE_GET_ATTACHMENTSTool to retrieve attachments. Use when you need to list all files sent in a given conversation or across your account.-
HELPWISE_GET_CONTACTTool to retrieve details of a specific contact. Use when you know the contact ID and need full contact information.contact_id
HELPWISE_GET_CONVERSATIONTool to retrieve details of a specific conversation. Use when you need full conversation context.conversation_id
HELPWISE_GET_CONVERSATIONSTool to retrieve a list of conversations. Use when you need to list and paginate support conversations for display or analysis.-
HELPWISE_GET_MAILBOXTool to retrieve details of a specific mailbox by its ID. Use when you know the mailbox ID and need full mailbox information.mailbox_id
HELPWISE_GET_MAILBOXESTool to retrieve mailboxes. Use when you need to list and paginate mailboxes after authenticating.-
HELPWISE_GET_MESSAGESTool to retrieve messages for a specific conversation. Use when you need to list and paginate messages within a conversation context.conversation_id
HELPWISE_GET_NOTETool to retrieve details of a specific note. Use when you know the conversation and note IDs and need full note information.conversation_id, note_id
HELPWISE_GET_NOTESTool to retrieve notes for a conversation. Use when you need to fetch all notes associated with a specific conversation after confirming the conversation ID is correct.conversation_id
HELPWISE_GET_TAGTool to retrieve a specific tag. Use when you need to fetch the properties of a tag by its ID.tag_id
HELPWISE_GET_TEAMTool to retrieve details of a specific team by its ID. Use after confirming the team_id.team_id
HELPWISE_GET_TEAMSTool to retrieve Helpwise teams. Use when you need to list and paginate all teams for assignment or management.-
HELPWISE_GET_TEMPLATESTool to retrieve Helpwise email templates. Use when you need to list and paginate all email templates for your account.-
HELPWISE_GET_USERSTool to retrieve Helpwise users list. Use when you need to fetch and paginate agents for assignment.-
HELPWISE_GET_WEBHOOKTool to retrieve details of a specific webhook. Use when you know the webhook ID and need full webhook configuration.webhook_id
HELPWISE_GET_WEBHOOKSTool to retrieve Helpwise webhooks. Use when you need to list and paginate all webhook configurations.-
HELPWISE_UPDATE_CONTACTTool to update an existing Helpwise contact. Use when you need to modify contact details or custom attributes.contact_id
HELPWISE_UPDATE_MAILBOXTool to update an existing mailbox. Use when you need to modify mailbox properties (for example name, address, or default status) after confirming the mailbox_id.mailbox_id
HELPWISE_UPDATE_MESSAGETool to update an existing message. Use when you need to modify message content by its ID.message_id, body
HELPWISE_UPDATE_TAGTool to update an existing tag. Use when you need to modify a tag's name or color after confirming the tag ID.tag_id, name
HELPWISE_UPDATE_TEMPLATETool to update an existing email template. Use when you need to modify template name, subject, or content after confirming the template ID.template_id
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