ServiceNow
ServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across IT, HR, customer service, and operations.
This is a first-class FlyMyAI MCP. Agents discover it automatically via tool search and call the actions below on demand - you never wire it up by hand. See the Composio catalog for how discovery works.
Connect
ServiceNow authenticates with basic authentication credentials. Generate the credential in your ServiceNow account, then paste it into FlyMyAI the first time an agent uses a ServiceNow action.
Get your ServiceNow credential →
Fields to fill in FlyMyAI
| Field | Details |
|---|---|
Instance Subdomain | Your ServiceNow instance subdomain (e.g. "mycompany" for mycompany.service-now.com). (required) |
Actions
Every action this integration exposes. Agents pick the right one from the task; you do not call them by name.
| Action | What it does | Required inputs |
|---|---|---|
SERVICENOW_ATTACH_FILE_TO_RECORD | Attaches a file to a specified record in a servicenow table. this endpoint allows you to attach a file with the provided details to the specified record. | file_name, table_name, record_sys_id, file_to_upload |
SERVICENOW_CREATE_A_RECORD | Creates a new record in a specified servicenow table. this endpoint allows you to create a new record with the provided data in the specified table. | table_name |
SERVICENOW_DELETE_A_RECORD | Deletes a record from a specified servicenow table. this endpoint allows you to delete a record with the provided id from the specified table. | table_name, sys_id |
SERVICENOW_FIND_FILE | Finds a file in a specified servicenow table. this endpoint allows you to find a file with the provided name in the specified table. | - |
SERVICENOW_GET_RECORDS | Retrieves a record from a specified servicenow table. this endpoint allows you to retrieve a record with the provided id from the specified table. | table_name |
Links
We love our partners - FlyMy.AI builds with the best. Thanks, ServiceNow!