# Gong

> Gong call intelligence - read calls, transcripts, deals, and team analytics via the Gong v2 API.

Lets an agent read Gong call recordings, transcripts, deals, and team analytics. It covers call intelligence, AI insights, coaching, and CRM-linked data so an agent can summarize calls and report on team performance.

## What it can do

| Method | What it does |
| --- | --- |
| `gong_calls_list` | List call recordings; filter by date, status, direction, users; paginate. |
| `gong_call_get` | Get one call recording's full metadata - date, duration, participants, summary, sentiment. |
| `gong_transcript_get` | Get a call's transcript - sentences with timestamps, speakers, and per-speaker sentiment. |
| `gong_transcript_search` | Search within a call's transcript and return matching sentences with context. |
| `gong_users_list` | List workspace users with IDs, emails, and names. |
| `gong_deals_list` | List CRM deals linked to recorded calls (requires CRM integration). |
| `gong_stats_get` | Get aggregated workspace stats - total calls, average duration, engagement, talk-time ratios. |
| `gong_stats_team_get` | Get per-user team stats - call count, talk time, sentiment, question frequency. |
| `gong_library_list` | List shared library items - coached calls, best practices, and team resources. |
| `gong_crm_attachments_list` | List calls linked to CRM leads, contacts, and accounts. |
| `gong_call_recording_list` | List call recordings with detailed metadata, including audio links and quality. |
| `gong_call_insights` | Get AI-driven call insights - key moments, competitive intel, coaching and deal-health signals. |
| `gong_team_trends` | Analyze team trends - talk/listen balance, question frequency, and sentiment over time. |
| `gong_coaching_sessions_list` | List 1-on-1 and team coaching sessions. |

## How to get credentials

Gong uses HTTP Basic auth with an Access Key plus an Access Key Secret.

1. Open [Gong - Company Settings - API](https://app.gong.io/settings/api).
2. Create a new access key.
3. Copy the **Access Key** and the **Access Key Secret** - the secret is shown only once at creation.

## Fields to fill in FlyMyAI

| FlyMyAI field | Where it comes from |
| --- | --- |
| `GONG_ACCESS_KEY` | Gong - Company Settings - API - the access key |
| `GONG_ACCESS_KEY_SECRET` | Gong - Company Settings - API - shown once when you create the access key |